Contact
Reach the DocTalk team.
The fastest way to get in touch is email. We use one inbox for support, privacy, and product feedback so requests do not get lost across channels.
Primary contact
Email: support@doctalk.site
Use this address for account support, billing issues, privacy requests, partnership inquiries, bug reports, and general product feedback.
Useful messages include the document type involved, the exact route or screen you were on, timestamps, screenshots, and the email address associated with your DocTalk account. That makes support much easier to reproduce and resolve without a long back-and-forth.
Support & billing
Include the email on your DocTalk account, a short description of the issue, and any relevant screenshots or error messages to speed up resolution.
Privacy & data
Questions about exported data, deletion requests, or privacy expectations can be sent to the same support inbox for follow-up.
When to contact us
Good reasons to email
- Billing questions or upgrade issues
- Unexpected parsing or citation problems
- Data deletion or privacy-related requests
- Partnerships, integrations, or product feedback
Before you send
- Check the demo to confirm expected behavior
- Include screenshots, URLs, and exact error text
- Tell us whether the issue is billing, product, or privacy related
- Use the account email if the request involves account access